Optional 2-year coverage for the piece it’s added to, priced by the
item’s value and always capped at $419.99. Lifetime cleaning, inspection
and prong tightening are already included free with every Golden Star purchase.
What’s Covered
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Setting & prong failure from normal wear
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Clasp, jump ring & chain link failure
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Manufacturing defects in materials or workmanship
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Plating wear beyond your complimentary first-year re-plate
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Verified stone material defects, replaced to equal specification
What Isn’t
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Loss or theft (that’s the role of personal jewellery insurance)
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Impact or accidental damage (we’ll always quote the repair)
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Water, chemical or heat damage
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Repairs or modifications by another jeweller
Claims are handled in person at Capilano Mall or West Broadway. We inspect
the piece against your sale-time record and confirm coverage on the spot.
