Shipping policy

Delivery

All Golden Star Jewellery online orders are risk-free and fully insured at no cost to you. Every package is trackable and a signature is required upon receipt.

We ship only to the credit or debit card holder (buyer's) address. Please do not request shipping to any other address. If you would like your item gift-wrapped, just add a note when you place your order - gift wrapping is free.

Once your order has been processed you will receive an email with your tracking number and a link to the carrier. You can track your parcel at FedEx.ca or CanadaPost.ca.

Shipping Times and Rates

Within Canada
Standard Shipping - $14.90, arrives in 3-8 business days. FREE on orders over $300.
Express Shipping - $24, arrives in 1-5 business days.

United States
Standard Shipping - $19.90, arrives in 4-10 business days. FREE on orders over $450 CAD.
Express Shipping - $34.90, arrives in 2-6 business days.

International
Standard International - $25, arrives in 6-14 business days. FREE on orders over $450 CAD.
Express International - $40, arrives in 3-9 business days.

The exact rate and delivery estimate for your address are always shown at checkout.

Made-to-order rings, diamonds and gemstones

Made-to-order engagement rings ordered through our online ring builder take approximately 30-40 days, and loose diamonds and gemstones take approximately 14-20 days, before they ship. The setting and the stone are ordered individually for your order and the stone is then set by our team in-house, so express shipping is not available on these items. Before a made-to-order ring ships, we email you unedited photos and video of the finished piece for your approval.

Duties and Taxes

No duties apply to orders shipped within Canada; local taxes apply as per local guidelines. For orders shipped outside Canada, duties and import taxes may apply depending on your location and are the responsibility of the customer.

Ring Sizing

Please allow an additional three business days before your order ships if ring sizing is required. Sizing is complimentary within +/- 2 sizes on rings over $85.